NEGOTIATION & CONFLICT RESOLUTION

Training Date: June 4 -12, 2018       Location:  Houston /  London, later in the year

 

In everyday life, we negotiate personally and professional. Governments, communities and businesses negotiate in various capacities. However, the basics of negotiations are the same.

 

Conflicts may arise or escalate when we fail to resolve the interests been pursued during negotiation process. In this regard we start working towards resolving the conflict so it won’t get to the phases of mediation, arbitration or litigation.

 

The principles of effective negotiation and conflict resolution are very important in business and professional relationship and this is what this training will aim to teach participants.

 

 

Course Outline:

  • What is negotiation?

  • Negotiation styles , characteristics and impact

  • Focus and winning

  • Focus and reacting

  • Collaborative style

  • Three steps to negotiation

  • Interest

  • Rights

  • Power

  • Phases of negotiation

  • The mind of a negotiator

  • Negotiation and emotional intelligence

  • Fundamentals of effective negotiation strategy

  • Developing active listening

  • Ethical issue in mediationLeadership and negotiation skills

  • Definition of conflictConflict and crisis

  • Conflict resolution theory and practice

  • Communication skills for negotiation and conflict resolution

  • Mediation environment

  • Two kinds of mediation – Interest based , Evaluative

  • Mediation, understanding dispute resolution

  • Arbitration

  • Litigation

  • Using alternative and other dispute resolution tactics

  • Mitigating stress at the bargaining table

  • Culture and negotiation

  • Overcoming cultural barriers in negotiation

  • ReviewFilm clips

 

Who will attend?

Lawyers

Public relations managers and officers

Business managers of spheres

Department and line managers

Communications Managers and personnel

Labour and union leaders

Professionals interested in honing skills on negotiation and conflict resolution

 

Course Duration: 1 week

 

Training Date: June 4 -12, 2018

Location:  Houston /  London, later in the year

 

School of Energy & Corporate Leadership (SECOL) is a global organization  that uses award winning experts in  providing training in the areas of energy, oil, gas, petrochemicals, regulations, law, leadership, organizational development , management, finance and economics. We believe strongly in the philosophy that humans are the greatest assets of any country or organization, and therefore should be nurtured with continuous quality training to enhance productivity, efficiency, effectiveness, reliability and competitiveness. SECOL will continue to create dynamic environment for capacity building, ensuring high performance, strategic agility, and leadership that would help organizations attain their goals and enable nations optimize socio- economic growth.